System of quality management

Grant Thornton is the fastest-growing international network of professional service providers, powered by AI technology, driven by human insights, and focused on shaping a better future for our people, our clients, and our communities.

We approach quality from four dimensions:

• Compliance: We meet the requirements imposed by statutory services.
• Added value: We deliver the highest quality. By this we mean that the client can expect the highest quality of the work performed and that agreements with clients are honoured.
• People and processes: Creating an environment in which everyone is empowered to deliver the best quality. This includes that all our people possess or are provided with the knowledge, skills and resources required to achieve excellence in their respective areas of expertise. And optimising the processes to ensure that every aspect of our organisation contributes to the quality of the services we provide.
• Public Interest: Grant Thornton aims to contribute to society with its services and to meet the expectations and perceptions of society regarding our services.

Explore the key elements of our system of quality management, which is based on the requirements of ISQM1, in broad terms: